Mix Directive

Support

Get help with Mix Directive.

This page is the public support destination used by the desktop app. During the private beta, support is handled manually so bug reports can be triaged carefully before wider release.

Beta feedback

What to include

  • • Your operating system and Mix Directive version.
  • • What you were trying to do.
  • • What happened instead.
  • • Whether you can reproduce it.
  • • Screenshots or logs if they are safe to share.

Contact

Use the beta contact path for now

If you are already in the beta, reply through the channel where you received access. If you are not yet in the beta, request access from the homepage.

Before sending files

Do not send private unreleased music, stems, credentials, or payment details unless the Mix Directive beta team has explicitly requested them through a trusted support channel. Keep your own backups of important projects while using beta builds.